Terms And Conditions
DELIVERY & RETURNS
Damaged or Faulty Items
Please try not to receive or sign for an item that is visibly damaged.
Please note, should any product be received ‘Dead on Arrival’ (DOA) we request that you contact customer service immediately. This is especially imperative for disposable items such as clearomisers, cartomisers and wick & coils, as they are not covered under warranty due to their disposable nature. More detail refer to our Yocan Warranty / After-sales service.
REFUSAL OF TRANSACTION
We reserve the right to withdraw any products from our website at any time or remove or edit any materials or content on this website. We reserve the right to refuse to process a transaction for any reason or refuse to service anyone at any time at our sole discretion. We will not be held liable to you or any third party by reason of our withdrawing any product from yocanonline.com, whether or not that product has been sold; removing or editing any materials or descriptions on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Yocanonline.com has endeavoured to do its best to ensure that all descriptions and pictures provided of products are as accurate as possible. While we have taken every care with these descriptions, the publisher (yocanonline.com) cannot be held responsible for the accuracy or authenticity of product descriptions and images which are provided to us by manufacturers or our wholesalers. Detailed specifications are available from the manufacturer’s websites or brochures. Yocanonline.com may contain links to third party websites which are not under our control. We will not be held responsible for the content or accuracy of information of these websites. Yocanonline.com makes no commitment to update or keep the website available.
PRICE & PAYMENT
The price payable for goods is set out on the website. Although yocanonline.com endeavour to make sure all prices are accurate, products can be mispriced on occasion. We are free to make changes due to supplier price increases, the imposition of taxes and duties, or errors when the price is published to you. We will send you send you the correct information and give you a grace period for you to cancel.
Yocanonline.com may cancel the order at any time due to a lack of availability. If you are not supplied with the goods, you will be entitled to a full refund if you have already paid. However, yocanonline.com is not liable for any other losses you may incur if we do not supply your item(s).
CONDITION OF WEBSITE USE
Website design, text, graphics and layout, as well as underlying source code and all other material on the website are all copyright of yocanonline.com and its associates or their content providers. All use of materials, including reproduction, duplication, copying of text, graphics, content or structure is prohibited by yocanonline.com. All distribution or publication of content is strictly prohibited without obtaining the prior written agreement of yocanonline.com.
It is assumed that these terms and conditions have been read beforehand and constitute the entire agreement between you and us in relation to your use of this website. This supersedes all previous agreements with regards to your use of this website. yocanonline.com reserves the right to modify our terms and conditions at any time and shall become effective immediately once published.
For your complete safety and security we must advise you of the following:
Nicotine in its pure form, when taken in high enough doses can kill. It is classed as a poison. For your own safety and others around you, please read the following carefully and take all necessary precautions.
WARNING: KEEP PRODUCTS OUT OF SIGHT AND REACH OF CHILDREN
Please treat this product with the utmost care and ensure that you adhere to the following advice:
Keep e-liquids locked up, out of reach of children and animals at all times.
Seek medical advice immediately if this product is swallowed.
General guidance and advice:
Nicotine is highly toxic.
Nicotine is very addictive.
It causes a danger of serious damage to health.
May cause harm to the unborn child – do not use if you are pregnant and/or breastfeeding.
Vapour may cause irritation to eyes and skin.
Vapour my cause drowsiness or dizziness.
If contact is made with skin, wash immediately and thoroughly with soap and water.
In case of contact with eyes, rinse immediately and thoroughly with water and seek full medical advice without delay.
Cartridges or unused e-liquid material and their containers must be disposed of in a safe way with due care to both man and the environment.
To avoid risk to man and the environment, comply with the following instructions for use:
Not to be used by anyone under the age of 21.
Not to be used by people who demonstrate sensitivity to nicotine.
Not to be used by people with heart conditions/unstable heart conditions.
Not to be used by people with blood pressure problems.
Not to be used while pregnant or breastfeeding.
Keep your electronic vaporizing device locked away at all times.
The amount of nicotine in one cartridge if ingested by a small child could cause serious harm. In this case, medical assistance must be sought immediately without delay.
E-liquids may contain traces of nuts.
NOTE: Battery Safety
Use special caution when working with Lithium-ion cells, they are very sensitive to charging characteristics and may explode or burn if mishandled.
Make sure the user has enough knowledge of Lithium-ion rechargeable batteries in charging, discharging and assembly before use.
Always charge in/on a fire-proof surface.
Never leave charging batteries unattended.
Never continue to use an e-cigarette type device if you can feel the battery getting hot. If your battery becomes hot to the touch, or if it begins smelling: TURN THE DEVICE OFF IMMEDIATELY. Let it cool down (outside preferably) on a heat proof surface, and then dispose of safely, or contact customer services, if still under warranty.
Ensure you always use the charger that is specified for your device ONLY.
Yocanonline.com is not responsible for damage if there is any modification of the batteries/chargers in any form or shape (including pack making). We are not responsible for any damage caused by misuse or mishandling of Lithium-Ion batteries and chargers. We will not be held responsible or liable for any injury, damage, or defect, permanent or temporary that may be caused by the use of any batteries.
Yocanonline Affiliate Program terms and conditions
By signing up to be an Affiliate in the Yocanonline Affiliate Program (“Program”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”).
Yocanonline reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Program, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Program after any such changes shall constitute your consent to such changes.
Violation of any of the terms below will result in the termination of your Account and for forfeiture of any outstanding affiliate commission payments earned during the violation. You agree to use the Affiliate Program at your own risk.
- You must be 21years or older to be part of this Program.
- You must live in the United States to be an Affiliate.
- You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
- You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
- Your login may only be used by one person – a single login shared by multiple people is not permitted.
- You are responsible for maintaining the security of your account and password. Yocanonline cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
- You are responsible for all Content posted and activity that occurs under your account.
- One person or legal entity may not maintain more than one account.
- You may not use the Affiliate Program for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
- You may not use the Affiliate Program to earn money on your own Yocanonline product accounts.
Links/graphics on your site, in your emails, or other communications
Once you have signed up for the Affiliate Program, you will be assigned a unique Affiliate Code. You are permitted to place links, banners, or other graphics we provide with your Affiliate Code on your site, in your emails, or in other communications. We will provide you with guidelines, link styles, and graphical artwork to use in linking to Yocanonline. We may change the design of the artwork at any time without notice, but we won’t change the dimensions of the images without proper notice.
To permit accurate tracking, reporting, and referral fee accrual, we will provide you with special link formats to be used in all links between your site and the Yocanonline. You must ensure that each of the links between your site and the Yocanonline properly utilizes such special link formats. Links to the Yocanonline placed on your site pursuant to this Agreement and which properly utilize such special link formats are referred to as “Special Links.” You will earn referral fees only with respect to sales on a Yocanonline product occurring directly through Special Links; we will not be liable to you with respect to any failure by you or someone you refer to use Special Links or incorrectly type your Affiliate Code, including to the extent that such failure may result in any reduction of amounts that would otherwise be paid to you pursuant to this Agreement.
Affiliate links should point to the page of the product being promoted.
Referral fees/commissions and payment
For a Product sale to be eligible to earn a referral fee, the customer must click-through a Special Link from your site, email, or other communications to https://www.yocanonline.com and complete an order for a product during that session.
We will only pay commissions on links that are automatically tracked and reported by our systems. We will not pay commissions if someone says they purchased or someone says they entered a referral code if it was not tracked by our system. We can only pay commissions on business generated through properly formatted special links that were automatically tracked by our systems.
We reserve the right to disqualify commissions earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods.
Payments only begin once you’ve earned more than $20 in affiliate income. If your affiliate account never crosses the $20 threshold, your commissions will not be realized or paid. We are only responsible for paying accounts that have crossed the $20 threshold.
Identifying yourself as a Yocanonline Affiliate
You may not issue any press release with respect to this Agreement or your participation in the Program; such action may result in your termination from the Program. In addition, you may not in any manner misrepresent or embellish the relationship between us and you, say you develop our products, say you are part of Yocanonline or express or imply any relationship or affiliation between us and you or any other person or entity except as expressly permitted by this Agreement (including by expressing or implying that we support, sponsor, endorse, or contribute money to any charity or other cause).
You may not purchase products through your affiliate links for your own use. Such purchases may result (in our sole discretion) in the withholding of referral fees and/or the termination of this Agreement.
As long as your current affiliate earning are over $20, you’ll be paid each month. If you haven’t earned $20 since your last payment, we’ll pay you the following monht after you’ve crossed the threshold.
Customers who buy products through this Program will be deemed to be our customers. Accordingly, all of our rules, policies, and operating procedures concerning customer orders, customer service, and product sales will apply to those customers. We may change our policies and operating procedures at any time. For example, we will determine the prices to be charged for products sold under this Program in accordance with our own pricing policies. Product prices and availability may vary from time to time. Because price changes may affect Products that you have listed on your site, you should not display product prices on your site. We will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability or price of any particular product.
You will be solely responsible for the development, operation, and maintenance of your site and for all materials that appear on your site. For example, you will be solely responsible for:
– The technical operation of your site and all related equipment
– Ensuring the display of Special Links on your site does not violate any agreement between you and any third party (including without limitation any restrictions or requirements placed on you by a third party that hosts your site)
– The accuracy, truth, and appropriateness of materials posted on your site (including, among other things, all Product-related materials and any information you include within or associate with Special Links)
– Ensuring that materials posted on your site do not violate or infringe upon the rights of any third party (including, for example, copyrights, trademarks, privacy, or other personal or proprietary rights)
– Ensuring that materials posted on your site are not libelous or otherwise illegal
Compliance with Laws
As a condition to your participation in the Program, you agree that while you are a Program participant you will comply with all laws, ordinances, rules, regulations, orders, licenses, permits, judgments, decisions or other requirements of any governmental authority that has jurisdiction over you, whether those laws, etc. are now in effect or later come into effect during the time you are a Program participant. Without limiting the foregoing obligation, you agree that as a condition of your participation in the Program you will comply with all applicable laws (federal, state or otherwise) that govern marketing email, including without limitation, the CAN-SPAM Act of 2003 and all other anti-spam laws.
Term of the Agreement and Program
The term of this Agreement will begin upon our acceptance of your Program application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove from your site, all links to https://www.yocanonline.com, and all of our trademarks, trade dress, and logos, and all other materials provided by or on behalf of us to you pursuant hereto or in connection with the Program. Yocanonline reserves the right to end the Program at any time. Upon program termination, Yocanonline will pay any outstanding earnings accrued above $20.
Yocanonline, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, or any other Yocanonline service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all potential or to-be-paid commissions in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. Yocanonline reserves the right to refuse service to anyone for any reason at any time.
Relationship of Parties
You and we are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything in this Section.
Limitations of Liability
We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total referral fees paid or payable to you under this Agreement.
We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, noninfringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of the Yocanonline will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU UNDERSTAND THAT WE MAY AT ANY TIME (DIRECTLY OR INDIRECTLY) SOLICIT CUSTOMER REFERRALS ON TERMS THAT MAY DIFFER FROM THOSE CONTAINED IN THIS AGREEMENT OR OPERATE WEB SITES THAT ARE SIMILAR TO OR COMPETE WITH YOUR WEB SITE. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING IN THE PROGRAM AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.
Any dispute relating in any way to this Agreement (including any actual or alleged breach hereof), any transactions or activities under this Agreement or your relationship with us or any of our affiliates shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court (and you consent to non-exclusive jurisdiction and venue in such courts) or any other court of competent jurisdiction. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
This Agreement will be governed by the laws of The United States, without reference to rules governing choice of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
The failure of Yocanonline to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Yocanonline and govern your use of the Service, superceding any prior agreements between you and Yocanonline (including, but not limited to, any prior versions of the Terms of Service).